Responsible Gaming
Gaming Should Be Entertainment, Not Income
At competencesinformationnelles.ca, we believe that online casino gaming should be an enjoyable form of entertainment only. It is important to understand that gambling should never be viewed as a way to earn money or solve financial problems. All casino games are games of chance with a house edge, meaning the odds always favor the casino in the long run.
Play responsibly, play within your means, and always gamble for fun—never out of desperation.
Age Verification
In Canada, you must be at least 18 years of age (or the legal gambling age in your province, whichever is higher) to participate in online gaming. Some provinces have higher age restrictions. It is your responsibility to ensure you meet the legal age requirement for your jurisdiction before playing.
We do not permit access to our affiliated casinos for anyone under the legal gambling age. If you are underage, please do not attempt to register.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of the following signs in yourself or someone you know, it may be time to seek help:
- Chasing Losses: Trying to win back money you've lost by gambling more
- Hiding Your Gambling: Concealing the amount of time or money spent gambling from family or friends
- Increasing Stakes: Needing to bet more money to get the same excitement
- Loss of Control: Unable to stick to predetermined limits or stop when you've decided to
- Neglecting Responsibilities: Gambling at the expense of work, school, or family obligations
- Financial Strain: Borrowing money to gamble or using funds meant for bills and essentials
- Mood Changes: Feeling anxious, irritable, or restless when not gambling
- Lying About Gambling: Dishonest with loved ones about your gambling activities
- Failed Attempts to Cut Back: Repeatedly trying and failing to reduce your gambling
Self-Help Tools & Features
Responsible online casinos offer tools to help you maintain control of your gaming. When you play at our recommended casinos, look for and utilize these features:
- Deposit Limits: Set a maximum amount you can deposit over a specific period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you're willing to lose in a given timeframe
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Time-Out/Cool-Off Period: Take a short break from gambling for a set duration (hours or days)
- Self-Exclusion: Voluntarily exclude yourself from the casino for an extended period (days to years)
- Account Closure: Permanently close your account if you decide to stop playing
These tools are designed to empower you to gamble responsibly. Use them proactively before problems develop.
Get Help: Canadian & International Support Organizations
If you or someone you care about is struggling with problem gambling, confidential help is available from trusted organizations:
Canada
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Responsible Gambling Council
Website: www.responsiblegambling.org
Information and resources for problem gambling in Canada -
Problem Gambling Institute of Ontario
Resources and support for Ontario residents
International Resources
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United Kingdom - GamCare
Website: www.gamcare.org.uk
Free, confidential support and counseling -
United Kingdom - GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme -
Australia - Gambling Help Online
Website: www.gamblinghelponline.org.au
Counseling and support services -
United States - National Council on Problem Gambling
Website: www.ncpgambling.org
National helpline: 1-800-GAMBLER (1-800-426-2537)
All services listed above are confidential and free. Seeking help is a sign of strength, not weakness.
If You Need Help, Reach Out Today
If you're worried about your gambling habits or those of someone close to you, please don't wait. Reach out to one of the organizations above—they have trained professionals ready to help.
Remember: Help is available, confidential, and free. Recovery is possible.
Gamble responsibly. Have fun safely. Know your limits.